When Printing Becomes Faint or Colors are Incorrect

When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to clean the nozzles.

Important

Before maintaining the print head, check the following;  Open the front cover and make sure whether the ink tank contains ink. If it is out of ink, replace it.  Ensure that all the orange tape of the ink tank has been peeled off.  Press "PUSH" on the ink tank and ensure that the ink tank is installed securely.  Increase the print quality setting in the printer driver settings.

Step 1 See Printing the Nozzle Check Pattern
If the print quality is poor	If white stripes are noticeable
Step 2 See Print Head Cleaning	Step2 See Aligning Print Head
If the problem remains
Step 3 See Print Head Deep Cleaning

Note

If print head maintenance does not resolve the problem, contact a Canon service representive.