You may need to clean paper feed rollers. Follow the procedure below.
Paper Does Not Feed Properly
If non-Canon brand media, the paper is not too thick (less than 105gsm / 28 lb).
The number of sheets loaded does not exceed the recommended level.
The paper is not creased, curled or wrinkled.
Ensure that the left edge of the paper just touches the paper guide.
When printing envelopes, refer to "Envelopes", and prepare the envelopes before printing.
Once you have prepared the envelopes, load them in the printer in portrait orientation. If the envelopes are placed in landscape orientation, they may not feed properly.
When using transparencies, load one sheet of plain paper in the printer first, and then place the transparencies on top of it.
The last transparency may not feed properly unless there is a sheet of plain paper beneath it.
You may need to clean paper feed rollers. Follow the procedure below.1 Ensure the printer is turned on. If any paper is loaded in the printer, remove the paper.
2 Hold down the RESUME/CANCEL button; when the POWER lamp flashes three times, release the button.
The paper feed roller will rotate as it cleans.
3 Repeat this operation two times.
4 Load a sheet of A4 or Letter plain paper in the printer.
5 Hold down the RESUME/CANCEL button; when the POWER lamp flashes three times, release the button.
The paper that is loaded in the printer will feed through the printer and be ejected.
6 Repeat this operation two times.
Paper JamsRemove the paper according to the following procedure.
1 Slowly pull the paper out, either from the sheet feeder or from the paper output slot, whichever is easier.
If the paper tears and a piece remains inside the printer, open the front cover and remove it.
Caution
If you cannot pull the paper out, turn the printer off and turn it back on. The paper will be ejected automatically.
2 After removing all paper, close the front cover.
3 Reload the paper into the printer and press the RESUME/CANCEL button.
Note
When reloading the paper into the printer, refer to "Paper Does Not Feed Properly" to confirm that you are using the correct paper and are loading it into the printer correctly.
 |
